Incomplete or No PHI Identification

PHI should be identified in all text that contains it.

If this does not happen:

  • Make sure your text included unredacted PHI.
  • Make sure you have included a variety of PHI types.
  • Make sure the information is actually PHI; medications like Benadryl, for example, are not PHI.

Remember that only information with identifiers tying it to an individual is considered PHI.

  • “Type II diabetes” is health information, not PHI.
  • “Sally Jones has type II diabetes” includes a patient identifier and therefore is PHI; removing the patient name turns it back into health information.

If the issue persists, contact support to alert us of a problem so that we may investigate.